Southwest Airlines and Thank You Network?

[khinsat]

Am looking at a new Rewards Card - interested in Citi's cards, and the thank you network. Does anyone know if you can book travel on Southwest Airlines using Thank You network points?

[billy]

From my experience, for the most parts, thankyou network will have the flights that you want. But their priority is to choose the flight with the lowest cost to them. On some occ***ions, I did not get the flights I wanted and had to take a longer route (with stops).

I cannot recall which airlines I have taken because when I redeem a ticket, I just chose any airline that has direct flight.

hope that helps.

[aquariancore]

Are you saying there are no guarantees.